About Us

Chris focuses on a number of areas for the group which includes sourcing new business, working on site viabilities, working on finance options, liaising with investors and working closely with the construction team. Prior to any development, Chris also works with the property team to set out the strategy to achieve sales/rentals.

Emma focuses on implementing company policies, directing strategy towards profitable growth and operations of the company. Emma works on the interior design of new developments and focuses on the finished products, whilst working closely with Chris and the construction team on layouts and end results. Simultaneously, she manages the entire property team and portfolio.

Lynne oversees the financial management for the group. Lynne manages everyday payments, VAT returns, PAYEE calculations, provides annual rental summaries, monthly statements, and most importantly ensuring cash flow is kept to a well performing level.

Charlotte manages the marketing and PR for the company. This includes our social media channels, branding, marketing materials, company analytics and advertising. She manages, oversees and analyses content produced and the data of traffic that is captured on a daily basis. Charlotte is also heavily involved with our websites, design, photography and overall image as a group.

Taylor works closely with Emma & Lynne for the management of the properties we own and with other landlords. Her day to day duties include renewal of tenancies, deposit returns, tenant liaison, landlord liaison, tenant referencing and putting together the tenancies.

Emma works closely with Taylor on all of our management properties, her day to day duties include working closely with landlords to find suitable tenants, arranging & conducting viewings and dealing with the formalities of referencing and drafting tenancy agreement.

Having qualified as a Chartered Architectural Technologist and being on the Wales Regional Committee – Daheer works intensively on the delivery of the construction side of the company. Working with external architectural firms, and working with our team of contractors Daheer’s role is key infrastructure for PropertyIndex. He manages and monitors the build process from inception to completion, liaising with Emma on the final product and interior finishes.

As the operations manager for Mount Rooms Hotel, Siraya’s responsibilities include strategic thinking, ensuring compliance with health and safety legislation and client services. Siraya is also responsible for hiring & training staff, monitoring staff performance and maintaining budget. She proactively seeks opportunities and ways to maximise revenue, develops service delivery and ensures that guest have a positive experience.

Chanel is our Events Manager & Wedding Coordinator. Chanel has a wide range of tasks to carry out and gains a complete understanding of every requirement for each event such as discussing requirements with clients & creating event concepts whilst estimating cost. She is also responsible for the day-to-day administration of events including placing orders, answering event enquiries and meeting with vendors. Chanel also manages staff to ensure the completion of a successful event.

Olivia works closely with our Marketing Executive, Charlotte, assisting her with the Marketing & PR for the company. Olivia helps run the social media channels across the board and Olivia also manages our Thank You Department, which is dedicated to giving back to our loyal customers and investors.

Lorna has worked with us since 2015. She has over 25 years of legal experience and previously worked for Cardiff Council’s legal department. Lorna has assisted us in various property transactions and has helped us refinance, develop, acquire and sell numerous deals for PropertyIndex. Lorna is a vital person to the group as she knows our company structures inside out, plus she’s aware of our methods of purchasing property and has good relationships with our banks we use regularly.

Georgia manages the execution of the HR Strategy and core areas of the HR department including Recruitment, Employee Relations, Workforce Administration, Employee Engagement, Payroll, Reward and Recognition, as well as maintaining and improving HR systems and management of the HR budget. Additionally, Georgia supports the smooth running of administration by carrying out clerical tasks and projects.

Paul’s is our building manager, he is responsible overseeing planned and reactive maintenance including contractor management and ensuring that communal areas are well presented, whilst providing an exceptional level of customer service to our residential and commercial tenants.